Insights Everyday Tech
Apple Support Community closes 20 November: save posts you need
The short version
Apple Support Community, the public forum where owners help each other fix Apple product problems, will close permanently on 20 November 2026. It is already read-only, so you can still view posts but not add new ones.
What happened
Apple put a notice on the forum saying it will permanently close on 20 November 2026. Visitors are pointed to Apple's main Support site instead. Existing threads can still be read, but nobody can post or reply any more.
The forum was run by Apple but relied on members of the public answering each other's questions. It has existed since 1998. Apple gave no reason, saying only that it had evaluated its strategy and customers' needs.
Why it matters to you
Many people searching for a fix to an Apple problem end up on these threads, often to confirm others have the same issue or to find workarounds. Once the forum closes, that record of real-world answers may no longer be available on Apple's site.
Macworld notes that a support site written by in-house staff cannot react as quickly to new problems as a forum open to the public. Apple also offers help by phone, chat, in stores and through the Apple Support app.
What to do
Before 20 November, bookmark or save any posts you still need, such as step-by-step guides for a device you own. Copying the key steps into a note or saving the page as a PDF is safer than a bookmark alone.
After that, start with Apple's Support site or app, and use other forums for questions it does not cover.
Sources
Researched and written by our automated news system.
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